Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Digital transformation and automation are changing the work that employees do and how they interact with information and one another. Organizations are experimenting with…
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Process management teams are feeling pressure to “adapt or die.” In a recent APQC survey, 88 percent of respondents said that process management teams have to change their…
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Webinars & Videos|
Practitioners’ Perspective: The Changing Face of Process Management
Every year, APQC conducts a survey to help understand the pressing challenges and priorities of process and performance management teams. In this year’s survey, we found that…
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On April 20, APQC's process and performance research program manager, Holly Lyke-Ho-Gland conducted a webinar where she discussed the results of a recent survey on…
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Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
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Webinars & Videos|
What Drives Organizational Agility?
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
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More than half of CEOs responding to a PWC 2016 CEO survey believe their organizations are now facing more threats and opportunities than three years ago (thanks to…
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Articles|
The Importance of Organizational Agility
Organizational agility is the ability to quickly identify and execute initiatives to respond to opportunities and risks that align with overall strategy. Organizations have…
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Articles|
What Drives Strategic Responsiveness?
Strategic responsiveness is one component of organizational agility. It involves identifying opportunities and threats, assessing their value to an organization, and…
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Articles|
What Improves Organizational Flexibility?
Organizational flexibility is the ability to shift execution to a new initiative rapidly. It and strategic responsiveness comprise the two components of organizational…
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Organizations must keep pace with the opportunities and threats created by growing customer demands and disruptive changes. This means that organizations need organizational…
Measure Spotlight Results
(1 - 5 of 172 Results)Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue
Number of business entity employees per FTE that performs the process group "develop and counsel employees"
Number of business entity employees per FTE in learning administration
Number of FTEs that perform learning administration activities per $1 billion revenue
Number of learning days per employee
