Home

Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

Looking for something specific?

Ask us
Retail/Catalog/Mail Order Emerging Practices Reset Filters

Search by keyword in the box below. Use the filter on the left to browse.

1 - 1 of 1 Results

Measure Spotlight Results

(1 - 5 of 3598 Results)

Cost of goods sold as a percentage of revenue

New employees as a percentage of total business entity employees

Business entity revenue per business entity employee

Business entity revenue per business entity FTE

Selling, general, and administrative (SGA) costs per business entity employee
View all measure spotlight results
A blue background with an image of a light bulb in the background with this text on it: When APQC's more than 4 million data points aren't enough, we can support your custom benchmarking needs.