Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Electronics/Software/Technology Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
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Access to an organization’s collective knowledge boosts employees’ productivity and ability to innovate. But enabling knowledge access is a challenge, especially in large and…
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In this article, you will learn how advanced KM programs are navigating the transition to Microsoft 365 along with key opportunities and challenges that accompany migration…
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IT consulting organization Cognizant Technology Solutions is transitioning its KM toolkit from the traditional “seek” model, in which employees must proactively search for…
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Data and Measures|
Enterprise Content and Collaboration in the Cloud: Petroleum/Chemical Industry
Cloud computing is one of the most pervasive trends in enterprise IT. In 2019, APQC surveyed more than 300 organizations to understand their use of cloud platforms to support…
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TechnipFMC’s Digital Services & Innovation group supports the organization through the rapid development of digital solutions to support customers and back-end operations. At…
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Data and Measures|
2019 Knowledge Management Priorities in the Petroleum and Chemicals Industries
This report outlines petroleum and chemicals organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about…