Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
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This infographic reviews cross-industry data on middle managers as a percentage of total business entity employees, discusses why there is no “right” number of managers to…
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In this article, APQC reviews cross-industry data on middle managers as a percentage of total business entity employees, discusses why there is no “right” number of managers…
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Infographics|
Total Cost of HR as a Percentage of Selling, General, and Administrative (SG&A) Costs
This infographic reviews HR costs as a percentage of selling, general, and administrative (SG&A) costs and highlights some factors that are important to consider for the most…
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In this article, APQC reviews HR costs as a percentage of selling, general, and administrative (SG&A) costs and highlights some factors that are important to consider for the…
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Infographics|
Number of Learning Days per Employee
Benchmarking the number of days that you set aside for employee learning is a good first step for thinking more deeply about the development opportunities you offer to your…
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Articles|
Number of Learning Days per Employee
Benchmarking the number of days that you set aside for employee learning is a good first step for thinking more deeply about the development opportunities you offer to your…
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Infographics|
Average Span of Control for the HR Function
The span of control—which refers to the number of direct reports a manager has—is a measure that can help organizations evaluate the size of their HR function. Measuring the…
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Articles|
Average Span of Control for the HR Function
The span of control—which refers to the number of direct reports a manager has—is a measure that can help organizations evaluate the size of their HR function. Measuring the…
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Voluntary termination (also called voluntary turnover) occurs when employees leave your organization of their own accord for any reason. While every organization should…
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Voluntary termination (also called voluntary turnover) occurs when employees leave your organization of their own accord for any reason. While every organization should…
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Involuntary terminations are a reality for any organization. However, too many involuntary terminations may expose an organization to financial and reputational risk in…
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In this article, APQC reviews cross-industry data on involuntary terminations and discusses partnerships between HR and the business as a critical success factor for managing…
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Infographics|
Percentage of the Employee Population that Has Been Reskilled Within the Last 12 Months
Reskilling is a valuable talent management approach that helps organizations retain their employees while transitioning them to more value-added roles. This infographic…
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Reskilling is a valuable talent management approach that helps organizations retain their employees while transitioning them to more value-added roles. After reviewing cross…
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