Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This “KM Essentials” collection explains why organizations should identify strategically important knowledge and outlines techniques for doing so. The collection includes an…
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KM Essentials: How to Transfer Knowledge
This “KM Essentials” collection explains why organizations should capture and transfer critical knowledge, along with techniques and best practices for doing so. The…