Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Sales and Order Management Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® data in Sales and Order Management, this collection highlights important sales and order management benchmarks for…