Supply Chains Embrace Digital Transformation Going Into 2023

Digital transformation refers to the strategic integration of multiple technologies, including digitizing data and information, automating processes, applying analytics, and enabling digital interactions and communications. Each transformation is influenced by its scope (functional, multi-functional, or enterprise); governance (centralized or decentralized); and strategic intent (customer intimacy, operational excellence, or organizational growth).

In late 2022, APQC surveyed 301 manufacturing organizations about their current and future digital transformation initiatives. The results indicate that most of their supply chains were in some phase of transformation, whether planning, piloting, implementing, or evaluating.