Supply Chain Management Key Benchmarks: Cross Industry

Published On:
March 07, 2024
Authored By:
Members-Only Content:

Featuring APQC's Open Standards Benchmarking® (OSB) data for supply chain planning, procurement, manufacturing, and logistics, this article provides key performance indicators (KPI) benchmarks for organizations across various industries. Metrics provided include:

  • cash-to-cash cycle time,
  • warranty costs,
  • customer retention rate,
  • inventory accuracy, and more.