Reinventing Supply Chain: An Interview with DSCI’s George Bailey

Published On:
February 26, 2021
Authored By:
APQC
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APQC’s Chairman of the Board, Carla O’Dell, spoke with George Bailey, a Fellow in the Center for Global Enterprise (CGE) the not-for-profit that houses the Digital Supply Chain Institute (DSCI), about changes happening in supply chain. This article is a transcription of that interview during which they discussed:

  • How customers are emerging from the pandemic with profoundly different supply chain expectations;
  • Why traditional change management approaches do not have the power to transform supply chains to meet the needs of this new customer; and
  • An alternative approach for making change happen more quickly in supply chain and business.