Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the retail and wholesale industry. Organizations can use this information to gain insight into the efficiency and effectiveness of their logistics and warehousing processes.
Metrics provided include:
- total cost to perform the logistics process,
- inventory accuracy,
- pick-to-ship cycle time, and more.