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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
KM change management experts/specialists as percentage of total KM FTEs
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Measure Spotlights|
KM training managers/specialists as percentage of total KM FTEs
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Measure Spotlights|
KM AI specialists as percentage of total KM FTEs
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Measure Spotlights|
KM change management experts/specialists per business entity FTE
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Measure Spotlights|
KM training managers/specialists per business entity FTE
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Measure Spotlights|
KM AI specialists per business entity FTE
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Measure Spotlights|
Percentage of funding for KM applications from digital/IT group/function
This measure calculates the percentage of funding for KM (Knowledge management) applications, platforms, or technologies from IT group/function or digital group/function…
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Measure Spotlights|
Percentage of KM program's target audience that currently contributes to enterprise knowledge bases or repositories at least annually
This measure calculates the percentage of the target audience for KM (Knowledge management) program that currently contributes to enterprise knowledge bases or repositories…
