Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Compounded annual growth rate of revenue over the past three reporting periods
This measure calculates the compounded annual growth rate of revenue over the past three reporting periods. It is part of a set of Supplemental Information measures that help…
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Measure Spotlights|
EBITDA margin (current reporting period)
This measure calculates the earnings before interest, tax, depreciation, and amortization (EBITDA) margin for current reporting period. It is part of a set of Supplemental…
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Measure Spotlights|
Fixed asset turnover ratio
This measure calculates business entity revenue as a ratio of total net book value of managed fixed assets for the current 12-month reporting period. It is part of a set of…
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Measure Spotlights|
Percentage growth in EBITDA from three reporting periods prior
This measure calculates the percentage growth in earnings before interest, tax, depreciation, and amortization (EBITDA) over the past three reporting periods. It is part of a…
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Measure Spotlights|
Revenue growth from three reporting periods prior
This measure calculates revenue growth over the past three reporting periods. It is part of a set of Supplemental Information measures that help companies evaluate additional…
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Measure Spotlights|
Total cost to perform the process "manage employee development" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
This measure calculates percentage of total cost to perform the process group "manage employee on-boarding, development, and training" allocated to the process "manage…
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Measure Spotlights|
Total cost to perform the process "develop and train employees" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
This measure calculates percentage of total cost to perform the process group "manage employee on-boarding, development, and training" allocated to the process "develop and…
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Measure Spotlights|
Number of learning days per employee
This measure calculates the average number of days per employee that were dedicated to learning. It is calculated by dividing the total number of days utilized for learning a…
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Measure Spotlights|
Total cost to perform the process "manage employee orientation and deployment" per $1,000 revenue
This measure calculates total cost to perform the process "manage employee orientation and deployment" per $1,000 revenue. Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" per $1,000 revenue
This measure calculates total cost per $1,000 business entity revenue to perform the process "manage employee performance". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "manage employee development" per $1,000 revenue
This measure calculates total cost per $1,000 business entity revenue to perform the process "manage employee development". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "develop and train employees" per $1,000 revenue
This measure calculates total cost per $1,000 business entity revenue to perform the process "develop and train employees". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "manage employee orientation and deployment" per business entity employee
This measure calculates total cost per business entity employee to perform the process "manage employee orientation and deployment". Total cost is the sum of personnel …
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Measure Spotlights|
Total cost to perform the process "manage employee performance" per business entity employee
This measure calculates total annual cost per business entity employee to perform the process "manage employee performance". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "manage employee development" per business entity employee
This measure calculates total cost per business entity employee to perform the process "manage employee development". Total cost is the sum of personnel (compensation…