Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of total purchases procured via maverick buying
This measure calculates the percentage of total purchases procured via maverick buying, where an existing purchasing contract is ignored by employees. It is part of a set of…
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Measure Spotlights|
Number of FTEs that perform the process group "procure materials and services" per $1 billion revenue
This measure calculates the total number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "procure materials and services,"…
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Measure Spotlights|
Percentage of receipts received manually
This measure calculates the percentage of receipts received manually. It is part of a set of Process Efficiency measures that help companies optimize their "process accounts…
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Measure Spotlights|
Number of invoice line items per receipt
This measure calculates the number of invoice line items per receipt. An invoice line item is a single entry on an invoice. For example, an invoice for 10 red books at $1.00…
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Average supplier lead time in days on purchased materials
This measure helps companies calculate the average number of days in supplier lead time on purchased materials, which begins with the transmission of the purchase order and…
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Systems cost to perform the procurement process group per $100,000 revenue
This measure calculates the systems cost per $1,000 revenue to perform the procurement process group which includes the business activities of procurement planning,…
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Measure Spotlights|
Total annual cost takeout savings on purchased goods and services per $500 million purchases
This measure calculates the total annual cost takeout savings per $500 million purchases. Cost takeout is defined as paying less for what was already being purchased,…
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Total annual cost avoidance savings on purchased goods and services per $500 million purchases
This measure calculates the total annual cost avoidance savings per $500 million purchases. Cost avoidance is reducing future costs (intangible savings) typically achieved…
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Measure Spotlights|
Systems cost to perform the procurement process group per $1 billion purchases
This measure calculates the systems cost per $1 billion purchases to perform the procurement process group, which includes the business activities of procurement planning,…
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Measure Spotlights|
Systems cost to perform the procurement process group per process group FTE
This measure calculates the systems cost per process group full-time equivalent employee (FTE) to perform the procurement process group, which includes the business…
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Other cost to perform the procurement process group per procurement process group FTE
This measure calculates other costs to perform the procurement process group per procurement process group full-time equivalent employee (FTE). Other cost refers to costs…
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Typical savings goal through cost avoidance (as percent of spend) that procurement organization aims to deliver
This measure calculates percentage of typical goal for savings through cost avoidance (percentage of spend) that your procurement organization sets to deliver on sourcing…
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Percentage of active Tier 1 suppliers (excluding electricity, heating and cooling) asked to provide greenhouse gas emissions data
This measure calculates percentage of active Tier 1 suppliers of purchased goods and services (excluding suppliers of electricity, heating and cooling) asked to provide…
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Measure Spotlights|
Percentage of total spend represented by active Tier 1 suppliers (excluding electricity, heating and cooling) asked to provide greenhouse gas emissions data
This measure calculates percentage of your total spend represented by active Tier 1 suppliers of purchased goods and services (excluding suppliers of electricity, heating and…
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This measure calculates percentage of total estimated supplier greenhouse gas emissions covered by active Tier 1 suppliers of purchased goods and services (excluding…