Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask Us-
Measure Spotlights|
Personnel cost to perform the process "process customer credit" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the "process customer credit" process which evaluates customers' credit-worthiness, typically in…
-
Measure Spotlights|
Percentage of total T&E expenditures made using cash advances
This measure calculates the percentage of total travel and entertainment (T&E) expenditures made using cash advances. A cash advance is the process by which an employee…
-
Measure Spotlights|
Number of fixed assets managed per FTE that performs the process "perform fixed-asset accounting"
This measure calculates the number of fixed assets managed per full-time equivalent (FTE) employee that manages and accounts for fixed asset transactions, including additions…
-
Measure Spotlights|
Number of FTEs that perform the fixed assets cycle per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the fixed assets cycle. A fixed asset is a long-term asset,…
-
Measure Spotlights|
Number of journal entry line items for fixed asset transactions per FTE that performs the process "perform fixed-asset accounting"
This measure calculates the number of journal entry line items for fixed asset transactions (i.e. additions, retires, adjustments, transfers, and other entries, such as…
-
Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "perform fixed asset accounting"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the process "perform fixed asset accounting," which…
-
Measure Spotlights|
Percentage of total finance function FTEs allocated to the fixed assets cycle
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the fixed assets cycle. A fixed asset is a long-term asset…
-
Measure Spotlights|
Total cost to perform the fixed assets cycle per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the fixed assets cycle. A fixed asset is a long-term asset (e.g., property, plant, or equipment) not…
-
Measure Spotlights|
Number of FTEs that perform the process "perform fixed-asset accounting" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that manage and account for fixed asset transactions, including additions,…
-
Measure Spotlights|
Total cost to perform the process "perform fixed-asset accounting" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "perform fixed-asset accounting," which consists of managing and accounting for fixed asset…
-
Measure Spotlights|
Total cost to perform the process "perform fixed-asset accounting" per process FTE
This measure calculates total cost to perform the process "perform fixed-asset accounting" per process full-time equivalent employee (FTE). Total cost is the sum of personnel…
-
Measure Spotlights|
Total cost to perform the fixed assets cycle as percentage of revenue
This measure calculates the total cost to perform the fixed assets cycle as a percentage of revenue. A fixed asset is a long-term asset, such as property, plant, and…
-
Measure Spotlights|
Total cost to perform the fixed assets cycle per $1 billion revenue
This measure calculates the total cost per $1 billion revenue to perform the fixed assets cycle. A fixed asset is a long-term asset (e.g., property, plant, or equipment) not…
-
Measure Spotlights|
Total cost to perform the fixed assets cycle per fixed assets cycle FTE
This measure calculates the total cost per fixed assets cycle full-time equivalent (FTE) employee to perform the fixed assets cycle. A fixed asset is a long-term asset (e.g.,…
-
Measure Spotlights|
Cycle time in hours to reconcile a single bank account
This measure calculates the number of hours it takes to reconcile a single bank account. It is part of a set of Cycle Time measures that help companies analyze the duration…