Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "manage pay"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) that calculate employee payroll for each pay period, including bonus…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "process payroll taxes"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the "process payroll taxes" process, which consists of…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "report time"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the process "report time," which consists of capturing…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process group "process payroll"
This measure calculates the percentage of total finance function full-time equivalent employees allocated to the process group "process payroll," which consists of the…
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Measure Spotlights|
Number of FTEs that perform the process group "process payroll" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that process the payment of salaries and wages in accordance with…
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Measure Spotlights|
Number of FTEs that perform the process "report time" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion that capture/approve consolidated employee time information and record data in the…
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Measure Spotlights|
Percentage of total FTEs that perform the process group "process payroll" that perform the process "manage pay"
This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the process group "process payroll"—which consists of payment of salaries and…
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Measure Spotlights|
Percentage of total FTEs that perform the process group "process payroll" that perform the process "process payroll taxes"
This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the process group "process payroll"—which consists of payment of salaries and…
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Measure Spotlights|
Percentage of total FTEs that perform the process group "process payroll" that perform the process "report time"
This measure calculates percentage of full-time equivalent employees (FTEs) that perform the process group "process payroll"—which consists of payment of salaries and wages…
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Measure Spotlights|
Total cost to perform the process group "process payroll" as a percentage of revenue
This measure calculates the total cost as a percentage of revenue to perform the process group "process payroll," which consists of the payment of salaries and wages in…
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Measure Spotlights|
Personnel cost to perform the process group "process payroll" as a percentage of the total process group cost
This measure calculates the percentage of the total cost to perform the "process payroll" process that comes from personnel cost. The purpose of this process is to pay…
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Measure Spotlights|
Total cost to perform the process "report time" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the "report time" process, which consists of capturing/approving consolidated employee time information…
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Measure Spotlights|
Total cost to perform the process group "process payroll" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process group "process payroll," which consists of the payment of salaries and wages in accordance…
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Measure Spotlights|
Total cost to perform the process group "process payroll" per disbursement
This measure calculates the total cost per disbursement (i.e. a transfer of funds from the payroll department to an employee, including all payment methods and types) to…
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Measure Spotlights|
Total cost to perform the process group "process payroll" per process group FTE
This measure calculates the total cost per process group full-time equivalent (FTE) employee to perform the process group "process payroll," which consists of the payment of…