Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of virtual, instructor-led classroom-based training content developed via mobile devices
This measure calculates percentage of virtual, instructor-led classroom-based training content developed via mobile devices. This Supplemental Information measure is intended…
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Measure Spotlights|
Percentage of virtual, instructor-led classroom-based training content delivered via mobile devices
This measure calculates percentage of virtual, instructor-led classroom-based training content is delivered via mobile devices. This Supplemental Information measure is…
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Measure Spotlights|
Total cost of the process "perform capital project accounting" per approved capital project
This measure calculates the total cost per approved capital project to perform the process "perform capital project accounting," which consists of managing and accounting for…
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Measure Spotlights|
Number of approved capital projects per FTE that performs the process "perform capital planning and project approval"
This measure calculates total number of capital projects approved in the past 12 months per full time equivalent (FTE) that performs the process "perform capital planning and…
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Measure Spotlights|
Number of capital projects not budgeted as a percentage of approved projects
This measure calculates the percentage of approved projects that are capital projects not budgeted. A capital project is an undertaking that is planned and approved to…
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Measure Spotlights|
Actual capital expenditure as a percentage of budgeted capital expenditures for one year prior
This measure calculates actual capital expenditure as a percentage of budgeted capital expenditures for one year prior. Capital expenditure is the cost associated with the…
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Measure Spotlights|
Actual capital expenditure as a percentage of budgeted capital expenditures for the most recent year
This measure calculates actual capital expenditure as a percentage of budgeted capital expenditures for the most recent year. Capital expenditure is the cost associated with…
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Measure Spotlights|
Actual capital expenditure as a percentage of budgeted capital expenditures for two years prior
This measure calculates actual capital expenditure as a percentage of budgeted capital expenditures for two years prior. Capital expenditure is the cost associated with the…
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Measure Spotlights|
Total cost to perform the process "develop and train employees" as a percentage of the total cost to perform the process group "develop and counsel employees"
This measure calculates the percentage of total cost to perform the process group "develop and counsel employees" allocated to the process "develop and train employees"…
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Measure Spotlights|
Percentage of time spent by FTEs performing the process "develop and train employees" to developing learning content
This measure calculates percentage of time spent by full-time equivalent employees (FTEs) performing the process "develop and train employees" to developing learning content…
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Measure Spotlights|
Percentage of time spent by FTEs performing the process "develop and train employees" to deploying/delivering learning content
This measure calculates ercentage of time spent by full-time equivalent employees (FTEs) performing the process "develop and train employees" to deploying/delivering learning…