Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Cycle time in days to prepare the financial forecast
This measure calculates the number of calendar days (including weekends) it takes to prepare the financial forecast. A financial forecast identifies internal and external…
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Measure Spotlights|
Percentage error for the inventory cost forecast
This measure calculates the inventory cost forecasting percentage error. It is calculated as the absolute value of ((Projected – Actual inventory cost) / Actual inventory…
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Measure Spotlights|
Systems cost to perform the process "evaluate and manage financial performance" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the process "evaluate and manage financial performance," which involves developing and evaluating a…
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Measure Spotlights|
Systems cost to perform the process "perform planning/budgeting/forecasting" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the process "perform planning/budgeting/forecasting," which involves developing periodic plans, budgets,…
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Measure Spotlights|
Overhead and other costs to perform the process "evaluate and manage financial performance" per $100,000 revenue
This measure calculates overhead and other cost per $100,000 business entity revenue to perform the process "evaluate and manage financial performance". Overhead cost refers…
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Measure Spotlights|
Overhead and other costs to perform the process "perform planning/budgeting/forecasting" per $100,000 revenue
This measure calculates overhead and other cost per $100,000 business entity revenue to perform the process "perform planning/budgeting/forecasting". Overhead cost refers to…
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Measure Spotlights|
Percentage of financial forecast created through touchless processing
This measure calculates percentage of the financial forecast that is created through touchless processing. This Process Efficiency measure is intended to help companies…
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Measure Spotlights|
Systems cost to perform the process "perform planning/budgeting/forecasting" per process FTE
This measure calculates business entity's systems cost (direct and/or allocated to your business entity) to perform the process "perform planning/budgeting/forecasting" per…
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Measure Spotlights|
Overhead and other costs to perform the process "perform planning/budgeting/forecasting" per process FTE
This measure calculates the overhead and other costs (costs other than personnel, systems, overhead, and outsourced) to perform the process "perform planning/budgeting…
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Measure Spotlights|
Outsourced cost to perform the process "evaluate and manage financial performance" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to perform the process "evaluate and manage financial performance," which involves developing and evaluating a…
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Measure Spotlights|
Outsourced cost to perform the process "perform planning/budgeting/forecasting" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to perform the process "perform planning/budgeting/forecasting," which involves developing periodic plans, budgets,…
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Measure Spotlights|
Percentage error for the personnel cost forecast
This measure calculates total personnel expense forecasting percentage error. It is calculated as the absolute value of ((Projected – Actual personnel expense) / Actual…
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Measure Spotlights|
Systems cost to perform the process "evaluate and manage financial performance" per process FTE
This measure calculates business entity's systems cost (direct and/or allocated to your business entity) to perform the process "evaluate and manage financial performance"…
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Measure Spotlights|
Overhead and other costs to perform the process "evaluate and manage financial performance" per process FTE
This measure calculates overhead and other costs (costs other than personnel, systems, overhead, and outsourced) to perform the process "evaluate and manage financial…
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Measure Spotlights|
Total cost to perform the process "evaluate and manage financial performance" as a percentage of revenue
This measure calculates total cost to perform the process "evaluate and manage financial performance" as a percentage of revenue. Total cost is the sum of personnel …