Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Electricity consumption (kWh) per manufactured product measured 12 months ago
This measure calculates electricity consumption (kWh) per manufactured product measured 12 months ago. This Process Efficiency measure is intended to help companies minimize…
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Measure Spotlights|
Percentage change in finished-product first-pass quality yield for primary products in the past 12 months
This measure calculates percentage change in finished-product first-pass quality yield for primary products in the past 12 months. Finished product first-pass quality yield…
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Measure Spotlights|
Percentage change in unplanned production downtime as percentage of scheduled run time in the past 12 months
This measure calculates percentage change in unplanned production downtime as percentage of scheduled run time in the past 12 months. Unplanned downtime is a measure of the…
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Measure Spotlights|
Percentage change in Electricity consumption (kWh) per manufactured product in the past 12 months
This measure calculates percentage change in Electricity consumption (kWh) per manufactured product in the past 12 months. This Supplemental Information measure is intended…
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Measure Spotlights|
Percentage change in scrap and rework costs as a percentage of cost of goods sold in the past 12 months
This measure calculates percentage change in scrap and rework costs as a percentage of cost of goods sold in the past 12 months. Scrap and rework is defined as material that…
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Measure Spotlights|
Percentage change in warranty costs (repair and replacement) as a percentage of sales in the past 12 months
This measure calculates percentage change in warranty costs (repair and replacement) as a percentage of sales in the past 12 months. Warranty cost (repair and replacement)…
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Measure Spotlights|
Unplanned production downtime as percentage of scheduled run time
This measure calculates unplanned production downtime as percentage of scheduled run time. Unplanned downtime is a measure of the time overall production, a machine or other…
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Measure Spotlights|
Unplanned production downtime as percentage of scheduled run time measured 12 months ago
This measure calculates unplanned production downtime as percentage of scheduled run time measured 12 months ago. Unplanned downtime is a measure of the time overall…
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Measure Spotlights|
Finished-product first-pass quality yield for primary products measured 12 months ago
This measure calculates finished-product first-pass quality yield for primary products measured 12 months ago. Finished product first-pass quality yield is the percentage of…
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Measure Spotlights|
Percentage of manufacturing FTEs added/hired in the past 12 months attributed to AI
This measure calculates percentage of manufacturing full-time equivalent employees (FTEs) added/hired in the past 12 months attributed to AI. This Process Efficiency measure…
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Measure Spotlights|
Percentage of manufacturing FTEs eliminated/redeployed in the past 12 months attributed to AI
This measure calculates percentage of manufacturing full-time equivalent employees (FTEs) eliminated/redeployed in the past 12 months attributed to AI. This Process…
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Measure Spotlights|
Percentage change in unplanned production downtime over the past 12 months attributed to AI
This measure calculates percentage change in unplanned production downtime over the past 12 months attributed to AI. Unplanned downtime is a measure of the time overall…
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Measure Spotlights|
Unplanned machine/equipment downtime as a percentage of scheduled run time measured 12 months ago
This measure calculates unplanned machine/equipment downtime as a percentage of scheduled run time measured 12 months ago. Unplanned downtime is a measure of the time overall…
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Measure Spotlights|
Percentage change in unplanned machine/equipment downtime over the past 12 months attributed to AI
This measure calculates percentage of the change in unplanned machine/equipment downtime over the past 12 months attributed to AI. Unplanned downtime is a measure of the time…
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Measure Spotlights|
Percentage of KM applications, platforms, or technologies hosted on-premises
This measure calculates the percentage of knowledge management (KM) applications, platforms, or technologies hosted on-premises. KM is the function responsible for organizing…