Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Personnel cost to perform the process "perform capital project accounting" per process FTE
This measure calculates personnel cost per process full-time equivalent (FTE) employee to perform the process "perform capital project accounting," which consists of managing…
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Measure Spotlights|
Total cost to perform the process group "manage fixed-asset project accounting" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process group "manage fixed-asset project accounting," which consists of managing accounts for large…
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Measure Spotlights|
Personnel cost to perform the process group "manage fixed-asset project accounting" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the process group "manage fixed-asset project accounting," which consists of managing accounts for large…
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Measure Spotlights|
Systems cost to perform the process group "manage fixed-asset project accounting" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the process group "manage fixed-asset project accounting," which consists of managing accounts for large…
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Measure Spotlights|
Overhead cost to perform the process group "manage fixed-asset project accounting" per $100,000 revenue
This measure calculates overhead cost per $100,000 revenue to perform the process group "manage fixed-asset project accounting," which consists of managing accounts for large…
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Measure Spotlights|
Total cost to perform the process "perform capital planning and project approval" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "perform capital project planning and approval," which consists of developing capital…
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Measure Spotlights|
Total cost to perform the process "perform capital project accounting" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "perform capital project accounting," which consists of managing and accounting for the…
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Measure Spotlights|
Total cost to perform the process "manage employee development" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
This measure calculates percentage of total cost to perform the process group "manage employee on-boarding, development, and training" allocated to the process "manage…
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Measure Spotlights|
Total cost to perform the process "develop and train employees" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
This measure calculates percentage of total cost to perform the process group "manage employee on-boarding, development, and training" allocated to the process "develop and…
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Measure Spotlights|
Number of learning days per employee
This measure calculates the average number of days per employee that were dedicated to learning. It is calculated by dividing the total number of days utilized for learning a…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" per $1,000 revenue
This measure calculates total cost per $1,000 business entity revenue to perform the process "manage employee performance". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "manage employee development" per $1,000 revenue
This measure calculates total cost per $1,000 business entity revenue to perform the process "manage employee development". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "develop and train employees" per $1,000 revenue
This measure calculates total cost per $1,000 business entity revenue to perform the process "develop and train employees". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" per business entity employee
This measure calculates total annual cost per business entity employee to perform the process "manage employee performance". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "manage employee development" per business entity employee
This measure calculates total cost per business entity employee to perform the process "manage employee development". Total cost is the sum of personnel (compensation…