Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of internal controls staff that is centralized at the finance shared services center
This measure calculates the percentage of internal controls staff that is centralized at the finance shared services center. Shared service centers combine common or…
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Measure Spotlights|
Risk assessment cost as a percentage of total cost to perform the process "establish internal controls, policies, and procedures"
This measure calculates risk assessment cost as a percentage of the total cost to form rules and regulations that ensure achievement in the areas of laws, regulations, and…
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Measure Spotlights|
Cycle time in days to deploy change in enabling technology
This measure calculates the number of days to it takes to deploy change in enabling (i.e. compliance) technology. It is part of a set of Cycle Time measures that help…