Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of total annual revenue from generating variants in production
This measure calculates, for build to order models, the percentage of total annual revenue from generating variants in production. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of component part numbers common with other products
This measure calculates, within a typical product, the percentage of total component parts that are common with other products (as opposed to being unique to that specific…
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Measure Spotlights|
Average design-to-launch time, in months, for product platforms
This measure calculates average design-to-launch time, in months, for product platforms. This Cycle Time measure is intended to help companies analyze this duration related…
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Measure Spotlights|
Average design-to-launch time, in months, for completely new products
This measure calculates average design-to-launch time, in months, for completely new products. This Cycle Time measure is intended to help companies analyze this duration…
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Measure Spotlights|
Average design-to-launch time, in months, for new product variants
This measure calculates average design-to-launch time, in months, for new product variants. This Cycle Time measure is intended to help companies analyze this duration…
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Measure Spotlights|
Average design-to-launch time, in months, for new software-enabled features for existing products
This measure calculates average design-to-launch time, in months, for new software-enabled features for existing products. This Cycle Time measure is intended to help…
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Measure Spotlights|
Percentage of products that are based on common development platforms
This measure calculates the percentage of products that are developed on common platforms, providing companies with key data for their "perform discovery research" process…
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Measure Spotlights|
Hours spent developing new classroom training content per trainee
This measure calculates the number of hours spent per trainee on developing new classroom training content. It is part of a set of Process Efficiency measures that help…
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Measure Spotlights|
Hours spent developing new e-learning training content per trainee
This measure calculates the number of hours spent per trainee on developing new e-learning training content. It is part of a set of Process Efficiency measures that help…
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Measure Spotlights|
Systems cost to perform the process group "develop and counsel employees" as a percentage of total process group cost
This measure calculates systems cost as a percentage of total process group cost to perform the process group "develop and counsel employees". Systems cost refers to a…
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Measure Spotlights|
Overhead and other costs to perform the process group "develop and counsel employees" as a percentage of total process group cost
This measure calculates overhead and other cost as a percentage of total process group cost to perform the process group "develop and counsel employees". Overhead cost refers…
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Measure Spotlights|
Outsourced cost to perform the process group "develop and counsel employees" as a percentage of total process group cost
This measure calculates outsourced cost as a percentage of total process group cost to perform the process group "develop and counsel employees". Outsourced cost refers to…
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Measure Spotlights|
Total cost to perform the process "manage employee relations" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "manage employee relations," which comprises the policies and practices concerned with the…
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Measure Spotlights|
Total cost to perform the process "manage employee relations" as a percentage of total cost to perform the process group "develop and counsel employees"
This measure calculates the total cost to perform the process "manage employee relations"—which comprises the policies and practices concerned with the management and…
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Measure Spotlights|
Personnel cost to perform the process group "develop and counsel employees" per $1,000 revenue
This measure calculates personnel cost per $1,000 business entity revenue to perform the process group "develop and counsel employees". Personnel cost refers to employee…