Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Other cost of the phase 'test market for new or revised products and services' per $1,000 revenue
This measure calculates other cost (per $1,000 revenue) of the phase 'test market for new or revised products and services,' which uses prototypes to assess the market…
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Measure Spotlights|
Number of FTEs for the phase 'test market for new or revised products and services' per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue for the phase 'test market for new or revised products and services,' which…
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Measure Spotlights|
Personnel cost of the phase 'test market for new or revised products and services' per $1,000 revenue
This measure calculates personnel cost (per $1,000 revenue) of the phase 'test market for new or revised products and services,' which uses prototypes to assess the market…
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Measure Spotlights|
Overhead cost of the phase 'test market for new or revised products and services' per $1,000 revenue
This measure calculates overhead cost (per $1,000 revenue) of the phase 'test market for new or revised products and services,' which uses prototypes to assess the market…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" as a percentage of the total cost to perform the process group "develop and counsel employees"
This measure calculates the percentage of total cost to perform the process group "develop and counsel employees" allocated to the process "manage employee performance"…
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Measure Spotlights|
Systems cost of the phase 'test market for new or revised products and services' per $100,000 revenue
This measure calculates systems cost (per $100,000 revenue) of the phase 'test market for new or revised products and services,' which uses prototypes to assess the market…