Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of active Tier 1 suppliers that can provide greenhouse gas emissions data at individual product or service level
This measure calculates percentage of active Tier 1 suppliers of purchased goods and services (excluding suppliers of electricity, heating and cooling) that can provide…
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Measure Spotlights|
Total annual cost takeout savings and cost avoidance savings on purchased goods and services as a percentage of purchases
This measure calculates the total annual cost takeout savings and cost avoidance savings as a percentage of all materials and services purchased. Cost takeout is defined as…
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Typical savings achieved through cost takeout (as percent of spend) that procurement organization actually delivers
This measure calculates percentage of typical savings achieved through cost takeout (percentage of spend) that your procurement organization actually delivers on sourcing…
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Measure Spotlights|
Typical savings achieved through cost avoidance (as percent of spend) that procurement organization actually delivers
This measure calculates percentage of typical savings achieved through cost avoidance (percentage of spend) that your procurement organization actually delivers on sourcing…
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Typical savings goal through cost takeout (as percent of spend) that procurement organization aims to deliver
This measure calculates percentage of typical goal for savings through cost takeout (percentage of spend) that your procurement organization sets to deliver on sourcing…
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Outsourced cost to perform the procurement process group per $1 billion purchases
This measure calculates the outsourced cost per $1 billion purchases to perform the procurement process group, which includes the business activities of procurement planning,…
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Systems cost to perform the procurement process group per process group FTE
This measure calculates the systems cost per process group full-time equivalent employee (FTE) to perform the procurement process group, which includes the business…
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Total cost to perform the process "manage suppliers" per goods receipt received
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Percentage of purchase order line items transacted via a portal
This measure calculates the percentage of purchase order line items that are carried out via a portal (virtual gateway from one website to another). A purchase order line…
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Percentage of purchase value transacted via an electronic marketplace
This measure determines the percentage of purchase value transacted electronically via public or private online trade exchange—a virtual location where supplier, customer,…
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Measure Spotlights|
Percentage of purchase value transacted via a private electronic marketplace
This measure determines the percentage of purchase value transacted electronically via private online trade exchange—a virtual location where supplier, customer, trader,…
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Measure Spotlights|
Percentage of purchase value transacted via a public electronic marketplace
This measure determines the percentage of purchase value transacted electronically via public online trade exchange—a virtual location where supplier, customer, trader,…
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Measure Spotlights|
Personnel cost to perform the process "select suppliers and develop/maintain contracts" per $1,000 purchases
This measure calculates personnel cost per $1,000 purchases for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request…
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Measure Spotlights|
Personnel cost to perform the process "select suppliers and develop/maintain contracts" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request…