Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Number of FTEs that perform payroll administration activities per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that maintain and administer employee earnings and deduction information in…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "manage pay"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) that calculate employee payroll for each pay period, including bonus…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "report time"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the process "report time," which consists of capturing…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "process payroll taxes"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the "process payroll taxes" process, which consists of…
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Measure Spotlights|
Percentage of products, launched with embedded software, meeting quality targets
This measure calculates percentage of products launched with embedded software (including variants planned during initial development) that meet quality targets. This…
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Measure Spotlights|
Average number of components (part numbers) per product unit
This measure calculates average number of components (part numbers) per product unit. This Supplemental Information measure is intended to help companies evaluate additional…
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Measure Spotlights|
Percentage of product cost allocated to software
This measure calculates percentage of product cost allocated to software. This Supplemental Information measure is intended to help companies evaluate additional variables…
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Measure Spotlights|
Percentage of product cost allocated to electrical components
This measure calculates percentage of product cost allocated to electrical components. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Percentage of product cost allocated to mechanical components
This measure calculates percentage of product cost allocated to mechanical components. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Percentage of product cost allocated to costs other than software, electrical components, or mechanical components
This measure calculates percentage of product cost allocated to costs other than software, electrical components, or mechanical components. This Supplemental Information…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process group "process payroll"
This measure calculates the percentage of total finance function full-time equivalent employees allocated to the process group "process payroll," which consists of the…
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Measure Spotlights|
Number of FTEs that perform the process group "process payroll" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that process the payment of salaries and wages in accordance with…
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Measure Spotlights|
Number of FTEs that perform the process "report time" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion that capture/approve consolidated employee time information and record data in the…
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Measure Spotlights|
Percentage of total FTEs that perform the process group "process payroll" that perform the process "manage pay"
This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the process group "process payroll"—which consists of payment of salaries and…
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Measure Spotlights|
Percentage of total FTEs that perform the process group "process payroll" that perform the process "process payroll taxes"
This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the process group "process payroll"—which consists of payment of salaries and…