Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Other cost to perform the process group "manage internal controls" per $100,000 revenue
This measure calculates other cost per $100,000 revenue to perform the process group "manage internal controls," which administers the processes put into place by the board…
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Measure Spotlights|
Personnel cost to perform the process "report on internal controls compliance" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to report on internal controls compliance to the appropriate authority, including IT regulations and pertinent data…
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Measure Spotlights|
Personnel cost to perform the process group "manage internal controls" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the process group "manage internal controls," which administers the processes put into place by the board…
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Measure Spotlights|
Number of FTEs that perform the process "report on internal controls compliance" per $1 billion revenue
This measure calculates the number of full-time equivalents employees (FTEs) per $1 billion revenue that report on internal controls compliance to the appropriate authority,…
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Measure Spotlights|
Total cost to perform the process "establish internal controls, policies, and procedures" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the "establish internal controls, policies, and procedures" process, which entails forming the rules and…
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Measure Spotlights|
Number of control violations per 1,000 business entity employees
This measure calculates the number of control violations per 1,000 business entity employees. Control violations here pertain to financial reporting/accounting and/or relate…
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Measure Spotlights|
Total cost to perform the process "report on internal controls compliance" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to report on internal controls compliance to the appropriate authority, including IT regulations and pertinent data…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "establish internal controls, policies, and procedures"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the process "establish internal controls policies and…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "operate controls and monitor compliance with internal controls policies and procedures"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the process "operate controls and monitor compliance with…
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Measure Spotlights|
Number of new businesses launched over the past three reporting periods per $1 billion revenue (current reporting period)
This measure calculates the number of new businesses launched by a business entity over the past three reporting periods (i.e. past three years) per $1 billion revenue. "New…
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Measure Spotlights|
Number of new businesses launched over the past three reporting periods per $100 million R&D spend (three reporting periods prior)
This measure calculates the number of new businesses launched by a business entity over the past three reporting periods (i.e. past three years) per $100 million R&D spend. …
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Measure Spotlights|
Total cost to perform the process "manage employee development" per business entity employee
This measure calculates total cost per business entity employee to perform the process "manage employee development". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "develop and train employees" per business entity employee
This measure calculates total cost per business entity employee to perform the process "develop and train employees". Total cost is the sum of personnel (compensation…
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This measure calculates percentage of total cost to perform the process group "manage employee on-boarding, development, and training" allocated to the process "manage…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
This measure calculates percentage of total cost to perform the process group "manage employee on-boarding, development, and training" allocated to the process "manage…