Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of FTEs that perform the process "perform general accounting" that perform the activity "process allocations"
This measure calculates percentage of full time equivalents (FTEs) that perform the process "perform general accounting" who perform the activity "process allocations"…
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Measure Spotlights|
Percentage of FTEs that perform the process "perform general accounting" that perform the activity "post and reconcile intercompany transactions"
This measure calculates percentage of full time equivalents (FTEs) that perform the process "perform general accounting" who perform the activity "post and reconcile…
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Measure Spotlights|
Percentage of FTEs that perform the process "perform general accounting" that perform the activity "reconcile general ledger accounts"
This measure calculates percentage of full time equivalents (FTEs) that perform the process "perform general accounting" who perform the activity "reconcile general ledger…
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Measure Spotlights|
Percentage of FTEs that perform the process "perform general accounting" that perform the activity "prepare and post management adjustments"
This measure calculates percentage of full time equivalents (FTEs) that perform the process "perform general accounting" who perform the activity activity "prepare and post…
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Measure Spotlights|
Total annual number of vendor inquiries received by the business entity per FTE dedicated to the process "process accounts payable" that performs the activity "respond to AP inquiries"
This measure calculates the total annual number of vendor inquiries by the business entity full-time equivalent employee (FTEs) that performs the "process accounts payable …
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Measure Spotlights|
Percentage of journal entry line items of types other than intercompany, corrective/adjusting, or first time/originating
This measure calculates the percentage of journal entry line items of types other than intercompany, corrective/adjusting, or first time/originating. A journal entry line…
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Measure Spotlights|
Number of intercompany transactions per business unit supported
This measure calculates the number of intercompany transactions per business unit supported. An intercompany transaction represents a due to/due from balance between separate…
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Measure Spotlights|
Percentage of intercompany transactions processed using a fully automated method
This measure calculates the percentage of intercompany transactions processed by automated methods. An intercompany transaction represents a due to/due from balance between…
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Measure Spotlights|
Percentage of intercompany transactions processed using a fully manual method
This measure calculates the percentage of intercompany transactions processed manually. An intercompany transaction represents a due to/due from balance between separate…
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Measure Spotlights|
Percentage of intercompany transactions processed using both automation and manual methods
This measure calculates the percentage of intercompany transactions processed by hybrid methods. An intercompany transaction represents a due to/due from balance between…
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Measure Spotlights|
Percentage of FTEs that perform the process "process accounts payable (AP)" that perform the activity "retain records"
This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the "process accounts payable (AP)" process—which consists of processing payments…
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Measure Spotlights|
Percentage of FTEs that perform the process "process accounts payable (AP)" that perform the activity "adjust accounting records"
This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the "process accounts payable (AP)" process—which consists of processing payments…
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Measure Spotlights|
Percentage of FTEs that perform the process "process accounts payable (AP)" that perform the activity "process financial accruals and reversals"
This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the "process accounts payable (AP)" process—which consists of processing payments…
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Measure Spotlights|
Outstanding payment days as a proportion of standard payment days
This measure calculates outstanding payment days as a proportion of standard payment days. It is part of a set of Process Efficiency measures that help companies optimize…
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Measure Spotlights|
Percentage of receipts received electronically or automatically
This measure calculates the percentage of receipts received electronically or automatically. It is part of a set of Process Efficiency measures that help companies optimize…