Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Systems cost to perform the process "manage suppliers" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…
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Measure Spotlights|
Systems cost to perform the process "develop sourcing strategies" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the "develop sourcing strategies" process, which involves clarifying purchasing requirements, matching…
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Measure Spotlights|
Systems cost to perform the process "develop sourcing strategies" per $100,000 purchases
This measure calculates systems cost per $100,000 purchases to perform the "develop sourcing strategies" process, which involves clarifying purchasing requirements, matching…
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Measure Spotlights|
Number of items received by the business entity per FTE that performs the process group "procure materials and services"
This measure calculates the number of items received by the business entity's full-time equivalents (FTEs) that perform the process group "procure materials and services"…
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Measure Spotlights|
Number of FTEs that perform the process "manage suppliers" per $1 billion purchases
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion purchases who develop and manage programs and policies for interacting with…
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Measure Spotlights|
Number of FTEs that perform the process "manage suppliers" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who develop and manage programs and policies for interacting with suppliers…
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Measure Spotlights|
Number of FTEs that perform the process "manage suppliers" as a percentage of process group "procure materials and services" FTEs
This measure calculates the percentage of full-time-equivalents (FTEs) who perform the process group "procure materials and services" allocated to the process "manage…
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Measure Spotlights|
Total cost to perform the process group "procure materials and services" as a percentage of cost of goods sold (COGS)
This measure calculates the total cost to perform the process group "procure materials and services" as percentage of cost of goods sold (COGS). Total cost is the sum of…
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Measure Spotlights|
Total cost to perform the process "manage suppliers" per process FTE
This measure calculates the total cost for developing and managing programs and policies for interacting with suppliers and measuring/improving their performance per process…
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Measure Spotlights|
Total cost to perform the process "manage suppliers" as a percentage of process group "procure materials and services" total cost
This measure calculates the percentage of total cost to perform the process group "procure materials and services" that is allocated to the process "manage suppliers". The…
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Measure Spotlights|
Total cost to perform the process group "procure materials and services" per business entity employee
This measure calculates the total cost to perform the group of procurement processes, which includes the business activities of procurement planning, purchasing, sourcing,…
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Measure Spotlights|
Number of business entity employees per FTE that performs the process group "procure materials and services"
This measure calculates the number of business entity employees (headcount) per full-time equivalent (FTE) that performs the process group "procure materials and services"…
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Measure Spotlights|
Percentage of total purchases procured via maverick buying
This measure calculates the percentage of total purchases procured via maverick buying, where an existing purchasing contract is ignored by employees. It is part of a set of…
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Measure Spotlights|
Number of FTEs that perform the process group "procure materials and services" per $1 billion revenue
This measure calculates the total number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "procure materials and services,"…
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Measure Spotlights|
Average supplier lead time in days on purchased materials
This measure helps companies calculate the average number of days in supplier lead time on purchased materials, which begins with the transmission of the purchase order and…