This course introduces the fundamentals of measurement, analytics, and benchmarking. Participants will be able to define and align common data and analytics terms, explain measurement principles and proven practices, describe analytics and common techniques and how to use them, and understand the power of benchmarking and its various forms.
Participants will walk away from this course with the ability to:
- Define the core principles and practices used for focused measurement
- Leverage benchmarks to drive improvement
- Recognize when and how to apply benchmarks to set targets and identify improvement opportunities
- Understand the importance of data consistency and the criticality of data validation/normalization
As an IACET Accredited Provider, APQC offers .4 CEUs for this course.