Today I'd like to launch a new feature here at APQC: the PCF mailbag. Like many other mailbag kind of sessions, this one will be driven by questions submitted by our members, PCF users, and other who are interested in the PCF. I'll answer the questions to the best of my ability and maybe even pull in a guest or two to help out when I can't answer them on my own.

I'll try and get these done monthly - but it all depends on the volume of mail we get. I've got at least a dozen questions in my list, so we should get thru a few months of this before I run out of things to talk about. If you've ever heard me speak on the subject, you know I am happy to talk about this stuff - I'm passionate about process.

If you have questions you want answered in our next PCF mailbag email me at [email protected]

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