Knowledge Management: Old School vs. New School (Infographic)

Mercy Harper's picture

If the 90’s can be called “retro,” so too can some KM approaches. There are companies where the Communities of Practice are older than some of their members! But those communities are still in place for a reason—they work. At the same time, it seems like there’s always new KM tools and techniques coming around the bend. Some fall by the wayside, but others are incredibly sticky—and they quickly become the new normal.

We’re coming up on the 20th annual APQC Knowledge Management Conference, and in light of this, I’ve been thinking about “Old School KM” and “New School KM,” as you’ll see in the infographic below, based on some findings from our 2015 KM Priorities research. Before you jump all over me, though, I know this is a false dichotomy! I mean it as a conversation starter.

Are some of these “Old School” approaches being infused with new ideas like social physics? And what really is—or will be—“New School KM”? These are intriguing questions to think about, and that’s why I’m so excited about this year’s KM Conference. We’ll have KM practitioners, thought leaders, and even a futurist (how cool is that?!) joining together in conversations about what works in KM—from classic, proven approaches to cutting-edge ideas. Click here to download the full-resolution infographic for free!



Anonymous's picture
Guys, this is a very interesting infographic! The immediate thing that struck me is that all the old-school approaches are functions, all the new-school approaches are technology. I think your research may have uncovered a worrying tendency (which to be honest has been with us for 20 years, to maybe it is a resurgence of an old issue) to assume that new technology will replace old functions. This is so interesting that I have dedicated a blog post to it, as I think there is too much to fit into a comments section. Very interesting, and thank you Nick
Mercy Harper's picture

Thanks, Nick! I enjoyed reading your blog post, and would recommend that others check it out. Your comment, "It's not about old versus new, its about technology supporting function" really resonates!