Best-in-class organizations persistently look for ways to improve their business agility and operational performance to remain competitive. Ultimately, first-rate process management enables this.

APQC’s Process and Performance Management program can arm you with the tools, techniques, and strategies to help you reach your performance goals. Our best practice research has uncovered success factors to effectively manage business processes, including articulating the impetus for change, and providing practices needed to transition to a process-based focus. You can choose to explore APQC’s Knowledge Base for best practice content in this area or enlist our unmatched expert advisors for a customized and collaborative solution.

Our global expertise in this area includes benchmarking, process management, performance management, change management, project management, measurement, and quality management. If you cannot find the content you are looking for, contact our experts, they stand ready to help.