APQC's Process Classification Framework (PCF): Frequently Asked Questions (FAQs)

Published On:
April 08, 2024
Authored By:
Members-Only Content:

APQC’s Process Classification Framework (PCF)® is a reliable and robust framework used by hundreds of leading companies worldwide. This article includes questions and answers that APQC staff have received and replied to over the years. The questions and answers are organized into five main sections:

  • Why Should You Use the PCF?
  • Navigating the PCF
  • Applying the PCF
  • Adapting the PCF
  • Understanding Uses of the PCF

For more information about the PCF (including its industry-specific iterations) and how organizations have leveraged it, consult APQC’s Process Frameworks webpage and the Resource Library, which contains a broad range of case studies, articles, white papers, infographics, and other materials published by APQC.