How Process Maturity Improves Project Outcomes

Most managers can list the reasons why projects fail: shifting priorities, tight budgets, or poor communication. Fewer recognize the factor that quietly undermines all projects—immature business processes. APQC’s research shows that organizations with mature process management programs finish projects more quickly and achieve stronger results. In process-mature organizations, workflows are documented, measured, and continuously improved, providing project teams with a reliable foundation to build on. As a result, time spent reinventing basic steps and smoothing out inconsistencies is minimized.

This article discusses how well-defined processes give project teams a stronger starting point and fewer surprises along the way.