Embedding Knowledge Management in Business Processes and Workflows

Lauren Trees's picture

Over the past few years, APQC has noticed a trend in our knowledge management research. Namely, best-practice organizations build knowledge sharing and collaboration into the way employees already work, instead of having those activities be separate add-ons that people have to shift gears to participate in. When employees see KM as something that’s part of their daily routines, it becomes a lot easier to convince them to participate.

What's on the SCM Radar

Becky Partida's picture

Here at APQC we’re always on the lookout for the next hot supply chain topics. And with 2011 winding down, it’s the perfect time to take stock of what has happened in supply chain management over the last year and what you want to know about in the new year. So we want to hear from you: what are the most pressing issues in supply chain management?

Specifically, what issues are you most concerned about in:

Sometimes It's Not the Thought that Counts

Michelle Cowan's picture

Good intentions are fine when it comes to giving gifts to people you don't know very well, being late for dinner even though you left work early, or forgetting to buy milk even though you wrote it on your list, but they are not enough to make a business successful. Sure, I want to do business with organizations that have the best intentions at heart. But I also expect those organizations to take action on their intentions. If I don't see actions and results, forget about keeping my support or my business.

Improve Disclosure Management: Webinar On-Demand

Mary Driscoll's picture

CFOs and controllers have been sternly reminding their staffs that there is zero tolerance for errors or delays in financial reporting. The heat source: regulators worldwide who have been ratcheting up quality standards for disclosures. That, coupled with XBRL adoption, is prompting finance teams to address the so-called last mile of finance and streamline and automate financial reporting processes.

APQC Recognized as a Global MAKE Award Winner

Lauren Trees's picture

The news was just released today that APQC has been named a 2011 Global Most Admired Knowledge Enterprise (MAKE) Award Winner. This is the second time we’ve been recognized as a Global Winner and the seventh time we’ve been acknowledged in the North American category. We are thrilled and humbled to be included on this list of amazing organizations, which includes many of our members, customers, and featured best-practice firms.

Something for Just About Everyone

Becky Partida's picture

This month we’ve released several new content pieces related to supply chain management. We have something for just about everyone, whether you want a high-level look at supply chain processes, information on procurement practices, or best practices in reverse logistics.

Time for a Training and Development Check-up

etucker's picture

More than half of workers in the United States feel the need to develop skills. But, fewer than a quarter of U.S. workers feel that their employer is providing the kind of formal training that would help them develop their skills. These survey findings were released last week by consulting company Accenture.*

Out of Your Bubble, Process Nerds

Michelle Cowan's picture

Whew! APQC's 2011 process conference was a huge success. We hosted some fantastic presenters who shared information that people could actually go home and use. You can view the presentations in our 2011 Process Management Conference Presentations and Slides collection. Great stuff in there.

What Makes a “Top Place to Work”?

etucker's picture

Free lunch, on-site gym, relaxed dress, and complimentary massages—right?

Recently, APQC was identified as a top place to work. Based on the results of our 2011 employee survey, Workplace Dynamics designated APQC as meeting their national standard for top workplaces.

But what does this mean? Beyond enticing perks, what makes a workplace tops?

Reverse Logistics Best Practices for Less

Becky Partida's picture

At APQC we’re having our own version of a Black Friday sale on one of our most popular reports. Through November, nonmembers can purchase an electronic version of Reverse Logistics: Backward Practices That Matter at the discounted price of $99! (As always, APQC members can download a copy of the report for free).