Seven Drivers of Community Success

Lauren Trees's picture

APQC President Carla O’Dell refers to communities of practice as the “killer app” for knowledge management. By bringing people together around common areas of interest, communities help organizations achieve a multitude of knowledge-focused goals, from capturing lessons learned and validating best practices to identifying experts and answering tricky technical questions.

BPM Is Not IT

Michelle Cowan's picture

This is a serious pet peeve of mine. Many business professionals think of business process management (BPM) purely in terms of the technological tools that enable it. Countless vendors sell “BPM” as though you can buy it in a box, hire a developer, and magically experience fully integrated BPM throughout your organization.

Budgets are Like Sharks

Penelope Struckman's picture

Budgets are like sharks. Just when you think it’s safe to go back in the water… But APQC has found that the budgeting doesn’t need to be a tedious process. In fact, APQC research found that there are actually opportunities to streamline the budget process. And there are organizations that can complete the annual budget successfully with fewer employees and in less time.

How to Streamline the Budget Process

Summer of Frameworks

Michelle Cowan's picture

Again and again, APQC members ask for more direction and insight into the processes in APQC’s Process Classification Framework (PCF). Over the past several months, we responded by publishing in-depth definitions for 8 of the 12 PCF categories along with key measures used to measure each business area. The overwhelmingly positive response we received from you lets us know we are on the right track.

Six Actions for HR in 2011

Elissa Tucker's picture

In 2011 organizations are shifting focus from a mode of preservation to one aimed at proliferation. Business leaders are cautiously moving growth objectives above cost-cutting goals. This gradual yet significant strategic shift will have substantial implications for the HR agenda. Based on findings from a recent literature review, APQC has identified six action items for HR in 2011.