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Top 10 Reasons Knowledge Management Communities of Practice Succeed
I was recently asked to ruminate on the warning signs of a failing community of practice and it occurred to me that maybe a better topic to start would be the de(signs) of CoPs to keep them from failing in the first place. After all, if you do these things first, you won’t have to worry as much…
Three Questions About CFO Leadership Strategies with Samuel Dergel of Stanton Chase
I recently asked Samuel Dergel, author of Guide to CFO Success: Leadership Strategies for Corporate Financial Professionals, three critical questions for CFOs. This prompted a discussion about interest in STEM talent in finance, relationship maps, and practical wisdom for business decision makers…
HR Scorecards: Do You Measure Up?
In today’s volatile business environment, new trends can come up quickly and the HR function must effectively tackle the issues that shape their workplace. Because HR is made up of several different practice areas, it’s important to measure their performance across each area to ensure good…
Infographic: Value of Benchmarking for Professional Services
APQC’s recent study on the value of benchmarking was designed to examine how benchmarking provides value to core business activities like process improvement, strategic planning, and setting performance targets. This infographic looks at why organizations in the professional services industry…
PCF June Mailbag: Definitions, PCF BPM Implementation, and Pharmaceutical PCF
Today I'd like to launch a new feature here at APQC: the PCF mailbag. Like many other mailbag kind of sessions, this one will be driven by questions submitted by our members, PCF users, and other who are interested in the PCF. I'll answer the questions to the best of my ability and maybe even pull…
How Conflict Minerals Reporting Can Improve Customer Trust
The deadline for filing your company’s Specialized Disclosure Report (or Form SD) and Conflict Minerals Report is looming (effectively June 2nd). The theory behind exposing human rights violations in corporate supply chains is important, but the mix of social consciousness and SEC filings…
How Data and Analytics Can Improve Recruiting
Does your recruiting function use data and analytics to guide its decisions? Recent research suggests that recruiting functions that use data may be more effective compared to those that do not. According to an analysis of data from a recent APQC survey of recruiting professionals, recruiting…
Don’t Fear Hackers: Leveraging STEM Experts and Creating New Knowledge at Houston Open Innovation Hackathon
Many industries contend with shortages of scientific, technical, engineering, and math (STEM) experts. Especially here in Houston, we hear a lot about public and private efforts to promote STEM education to bring future experts into the pipeline. But APQC’s recent research, How Smart Leaders…
How Knowledge Management, Big Analytics, Johnny Manziel, and the Cleveland Browns Collided
Okay, truth be told, this blog is really about big data analytics and the Cleveland Browns. However, if you’ve read even this far, then you’re probably either a Browns fan or a Browns hater. It really doesn’t matter to me which though, so long as you keep reading because it really is an interesting…
Knowledge Management Spotlight: How Israel Aerospace Preserved Critical Knowledge
Avi Kedem, Chief Knowledge officer with Israel Aerospace Industries, talks about knowledge continuity and how Israel Aerospace created a structured process to preserve critical knowledge from retiring workers. If you would like to see more conference highlights, you can go to our 2014 Knowledge…