Elissa Tucker, my APQC colleague, and I recently gave a presentation to a webinar audience organized by www.proformative.com. Our topic: APQC research suggests that that there is a shrinking pipeline of entry-level finance and accounting talent—and too many senior finance leaders don’t recognize…

I have a secret:I’ve got the worst sense of direction of anyone I've ever known. I use to hide away this personal failing because I feared it would undermine my professional standing. As a process consultant, I'm supposed to be the guy that shows you how to most efficiently get from Point A to…

What will supply chain functions focus on in the next three years? As part of our recent survey on supply chain management trends, APQC asked organizations to indicate whether six elements would be a priority for them in the next three years. As the following infographic shows, more than half of…

Recently, I was asked to find organizations with CKOs (Chief Knowledge Officer). It occurred to me that I haven’t really heard of one in recent memory. So why is that? While I don’t have a definitive answer, I have a suspicion (a hope really): not only are CKOs not needed, we shouldn’t want them.…

Transform to Better Perform is a new global thought leadership initiative developed by the Business Performance Innovation Network (BPI) in partnership with Dimension Data. It is dedicated to helping business leaders, IT organizations, data professionals and technology providers explore the…

APQC is conducting research on why big companies are squeezing their small suppliers by paying invoices later and later. Nick Araco, CEO and Co-founder of The CFO Alliance, a private community of finance leaders, told APQC that small and medium-sized CFOs “are getting frustrated. They are being…

Beatrice Le Moing, Knowledge Management Program Manager at Schneider Electric, explains how to make a lessons learned KM program create real value for a company. If you would like to view more interviews with breakout speakers from APQC’s 2015 KM Conference you can view the entire playlist…

As we started to prepare for 2015, APQC surveyed over 300 business excellence practitioners to understand their common challenges and priorities for upcoming year, including organizational performance management. What we found was that most organizations continue to struggle with establishing a…

Something that surprised me at APQC’s 2015 Knowledge Management Conference was the audience reaction to six “future of work” trends futurist Andy Hines shared during his keynote. Andy described six potential surprises on the horizon, from generational shifts in the workplace to the rise of machine…

The motto for strategic planning used to be “Think long-term!” —five, ten, fifteen years out.  Throw that old adage out the window.  It never really worked, and now we don’t even have the illusion that it might.  No one can predict that far out anymore. If weather forecasts are…