5 Recommendations for Excellent Content Management Processes

Many organizations think they can solve their content management problems by throwing fancy technology at them. But APQC finds that process is often a bigger stumbling block when it comes to ensuring content is protected, curated, and easy to find. Organizations can survive with mediocre content platforms, but even the best tools cannot compensate for unstructured and chaotic workflows.

In this article, you will learn five process-oriented best practices for content management, supported by case examples from organizations recognized by APQC’s Excellence in Knowledge Management (KM) program.