2025 Operational KPI Priorities & Challenges

Last updated:
February 21, 2025
Authored By:
APQC
 
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In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2025.

This report explores trends in operational KPI reporting, including:

  • choosing the right measures,
  • reporting the KPIs,
  • and applying the KPIs.

This year’s survey is a condensed version of the larger 2024 survey, which can be found by visiting the 2024 Operational KPI Priorities & Challenges collection.

Type:
Collections
Topics:
Process and Performance Management, Measurement, Corporate Performance Measures, Performance Measurement
Tags:
Key performance indicators (KPIs)

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