2025 Operational KPI Priorities & Challenges: 2018, 2024, and 2025 Comparison Report

Published On:
February 05, 2025
Authored By:
APQC
Members-Only Content:

In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2025.

This report explores trends in operational KPI reporting by comparing responses from the 2018, 2024, and 2025 surveys, including:

  • choosing the right measures,
  • reporting the KPIs,
  • and applying the KPIs.

This year’s survey is a condensed version of the larger 2024 survey, which can be found by visiting the 2024 Operational KPI Priorities & Challenges Survey Report.

Also found in 2025 Operational KPI Priorities & Challenges
Type:
Data and Measures
Topics:
Process and Performance Management, Measurement, Corporate Performance Measures, Performance Measurement
Tags:
Key performance indicators (KPIs)

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