2025 Operational KPI Priorities & Challenges: Transformation Function
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2025.
This report explores trends in the transformation function in operational KPI reporting, including:
- choosing the right measures,
- reporting the KPIs,
- and applying the KPIs.