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Looking ahead: Top Financial Management Priorities and Challenges for 2020
In December 2019, APQC conducted a survey to understand the key priorities and challenges for financial management professionals in the coming year, as well as their outlook, assessment of effectiveness, anticipated investment areas, and trending topics of interest.
How to Speed Up Knowledge Management Results
It takes time for all knowledge management (KM) programs to ramp up to the highest levels of performance, but there are ways to launch faster and speed up results. Whether your KM program is at the starting line or trying to catch up on the next lap, here’s how to move fast and go far.
Process Management in 2020 Starts with End-to-End and Smarter Data
It’s the time of year again where we take stock of the trends and challenges impacting process and performance professionals in 2020.
Where Smart KM Programs Invest Their Dollars for Digital
Digital has taken center stage inside organizations.
The “Secret Sauce” for Extraordinary Employee Performance
If there was one thing that you could do today to drive extraordinary performance from your team—would you do it?
3 Ways to Bake KM into Real Work
Knowledge management (KM) gets the most traction when it’s baked into employees’ regular workways and everyday habits. At APQC, we call this “in-the-flow KM.” When people use and contribute knowledge as part of their normal work, they don’t see KM as something extra.
Don't Play Chicken With Your Suppliers: Four Important Supply Chain Lessons From the Popeyes' Chicken Sandwich Craze of 2019
It all started—as so many things do these days—with a tweet. In August of 2019, Popeyes’ Louisiana Kitchen was generating a lot of social media buzz in response to its new fried chicken sandwich. The chicken chain’s biggest competitor, Chick-fil-A, was itching for a fight.
