Order-to-Cash: Managing for Success in Disruptive Times in the Automotive Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and improving it as an end-to-end process. This research collected data from a global cross-industry audience, primarily business-to-business organizations, on current practices and performance measures.
This report is specific to the automotive industry; click here to view the cross-industry report.