2023 Managing Process Knowledge: Consumer Products/Packaged Goods Industry Report

Published On:
April 30, 2023
Authored By:
APQC
Members-Only Content:

In 2023, APQC conducted research to identify the correlation between process performance and knowledge management to maximize process performance, mitigate risks, and improve employee engagement. This report provides a concise overview of survey results, covering a wide range of topics, including:

  • Strategy and governance for process knowledge
  • Identifying and documenting process knowledge
  • Organizing and accessing process knowledge
  • Managing the content lifecycle for process knowledge
  • Challenges and outcomes of managing process knowledge

 

Presented in this report are the findings of respondents in the Consumer Products/Packaged Goods industry. To view the Managing Process Knowledge cross-industry survey summary report, click here.

Also found in Managing Process Knowledge
Type:
Data and Measures
Topics:
Knowledge Management, Content Management, KM Roles, Governance, and Leadership, KM Strategy, Communities and Networks, Organization Structures, Business Process Management (BPM), Process Improvement, Process Management
Industries:
Consumer Products/Packaged Goods
Tags:
Governance , Knowledge centered support (KCS), Roles and responsibilities 

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