Process Management

Best-in-class organizations persistently improve business agility and operational performance to remain competitive. Ultimately, process management enables this.

Since 1977, APQC’s best practice research has uncovered success factors to effectively manage business processes, including articulating the impetus for change, providing structures needed to transition to a process-based focus, and leading by involvement. But obstacles to sustainable process management are constant: from inconsistent strategies and budget constraints at the top to employees on the front lines who are reluctant to change. At APQC, we know these battles can’t be won solely by implementing technology solutions. We understand the importance of giving equal attention to people, process, and technology when designing sustainable approaches to business process management.

Learn more about the process management resources available through APQC to start improving your organization’s process management today:

We don’t just give you the measures, data, and tools to improve; we arm you with time-tested strategies and proven best practices to align process improvement efforts with business goals.

APQC members have the most complete access to the resources, benchmarks, and assessments process management professionals need to sell, start, and sustain effective process management initiatives.

Contact us today for more information on improving process management at your organization.