^The APQC Blog

People are always asking me for a better way to find the APQC knowledge management best practices and guidance they’re looking for. Now there is one! This month we launched APQC’s Interactive Knowledge Management Program Framework, a one-stop shop for the best resources to help you envision, design, implement, and evolve your KM program.

The Process Excellence Network just came out with an article focusing on six process excellence pitfalls to avoid, written by Andrew Spanyi. 

I’m lucky. I get to work with organizations using benchmarking data and best practices to improve. This also affords me the opportunity to talk to individuals just starting their benchmarking journey. Those that are successful, and see improvement, are those that take benchmarking data and information for what it is and ACT on it. Those that don’t move forward get stuck in details.

Finding good data isn’t hard

 “Buy-in” is one of those phrases that we hear all the time. We know it’s important, but given time constraints, heavy workloads, and all those other lovely things that come along with managing projects, it’s easy to put it on the backburner in the name of expediency.

The Houston Chronicle recently named its Top Work Places for 2013. APQC was named 21st out of 140 best small organizations to work for based on the results from employee surveys.

Over the past year, an increasing number of stories about companies moving manufacturing operations back to the United States have been making their way into the news. The idea of creating more well-paying manufacturing jobs in the United States and offering products made in the USA has been building momentum for quite some time, and it seems that companies are taking notice of the benefits of re-shoring by turning the idea of doing so into action.

APQC recently interviewed Nick Katko, Senior Consultant with BMA Inc., about the challenges a CFO faces when a company decides to use a Lean management system.

I have been doing a lot of presentations recently focused on benchmarking, and I see a real shift in the mindset of those using benchmarking to improve the performance of their organization.
 

A number of talent management best practices have been revealed again and again in APQC’s human capital management research studies. Five of these tried-and-true talent management best practices include:

This morning I got to hear Sandy Kemsley speak at APQC’s 2013 Process Conference. While she’s a business process management analyst and consultant, her keynote, Changing Incentives for Knowledge Workers in Collaborative Enterprise Processes, resonated for me—and I think would for other KMers.