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7 Steps To Knowledge Management Strategic Planning Success
APQC research tell us that a documented KM strategy is an accelerator of KM maturity, and over the past couple of years, you’ve probably heard us talk once or twice (maybe three or four times) about the importance of documenting your organization’s KM strategy. You may have thought to yourself, “I got it! Been there, done that. C’mon APQC, what’s next?”
Robotic Process Automation (RPA): The Cover-Worthy Revolution Hidden on Page Twelve
If you didn’t think cognitive computing and artificial intelligence (AI) were at the top of everybody’s mind at the beginning of 2017, you certainly could be forgiven for thinking so by the end the year.
Rethinking Talent Development
The 5 W’s of Learning in 2018 Have Employers Asking—How??

6 Ways to Improve Cash-to-Cash Cycle Time
Evey month APQC drills down on a financial management metric to help readers better measure, manage, and improve their finance functions.
This month’s metric, based on data from APQC’s Open Standards Benchmarking, considers the metric Cash-to-Cash Cycle Time (as originally discussed by my colleague Marisa Brown in CFO.com).
Where is Process and Performance Management Heading in 2018?
As we rush full steam ahead into a year of new promises, fresh starts, and of course challenges. I’d like to take the opportunity to first reflect on 2017 and how it’s set the stage for great things in 2018.
New Year’s Supply Chain Resolution: Lower Supply Chain Planning Costs
As organizations look back on the past year’s successes and failures, too many operational leaders were saying “humbug” about how much money their companies shelled out this year on supply chain planning.
Five Ways to Have Better Knowledge Management Direction in 2018
Early January is always full of hope and promise, both in our personal lives and at work. But as we all know from past failures, resolutions don’t get very far without a solid plan. Now is the perfect time to set a New Year’s resolution to make your KM program the best it can be—and then identify practical steps to make it happen. Here are five ways that successful KM programs design and implement a winning strategy.
1. Start with a small, targeted initiative focused on a specific business need or problem.
Looking Forward to 2018 in Finance and Supply Chain
New year, new priorities? Where will your organization be focusing your efforts in 2018?
As you get ready to tackle this new year, APQC's research team wants to ensure we understand what your top priorities and challenges are for 2018. We want the research we conduct and the content we create to be valuable to you and targeted on your focus areas.
Three Questions Every Employer Should Ask in 2018
It’s that time again—time for the annual flurry of predictions about the world of work in the new year and beyond. The list of trends that are forecasted to change the future of work is long.
Silver Bells, Marketing, and Sales
(Hopefully you read the blog title with a Deep South accent.)
Happy holidays, reader!
I’m going to begin this post with a slightly embarrassing self-quote from 5 years ago, when I was a first-year MBA student. The following is an excerpt from the introduction I wrote for a marketing plan group assignment.

You can tell I was really feeling myself when I wrote that… And, you know what? I still am!
And here’s why.