^The APQC Blog

As part of APQC’s annual research into priorities and challenges for the upcoming year, Marisa Brown conducts a global survey and interviews supply chain stakeholders from various industries and organizations.

Any change, even a change for the better, is always accompanied by drawbacks and discomforts.

Arnold Bennet

When business leaders tell me they want to pursue knowledge management, one of the first questions I ask is about staffing. You can’t make things happen with no one running the show.

Quiet quitting is real and it's a terrible idea. I am here to challenge the notion that finding balance in life comes from less effort in the workplace and a rise in the number of disengaged employees.  Instead, we should raise a red flag and refuse to accept this insanity!

Since early 2021 mergers & acquisition (M&A) deals have been on the rise. 2021 saw $5.1 trillion in M&A transactions. Though the price of these deals is also on the rise, the volume and size of the deals are expected to continue to increase in 2022.

The knowledge management field has become increasingly professionalized in recent years, with more standardized job requirements and degree programs targeted at KM roles.

As we discussed before, data is the proverbial life blood of most organizations. It’s how we understand performance, identify opportunities for improvement or growth, and make objective strategic decisions.

Earlier this year we discussed the importance and role of data visualization.

Whether it’s a full-scale ERP implementation or citizen developed bots, technology implementations require extensive investments. These investments include the hidden expenses of time by employees for training, customization, and the ever-challenging buy-in and adoption.

In a recent APQC blog post, I wrote about a key tool for dealing with employee turnover—the exit interview.