Bupa Australia earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the business-unit level. This infographic includes highlights from Bupa’s knowledge management program, a brief timeline of its KM journey, a description of its key KM tools and approaches, and a summary of business results and critical success factors.
Tools & Templates
Understanding KM Maturity Capabilities: Content Management
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Data and Measures
Fixing Process & Knowledge Productivity Problems Survey Report: Education
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Supporting and Engaging Content Roles in the Business at Prudential Financial
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Excellence in Knowledge Management at Teach for America