Understanding Knowledge Management Measurement

Published On:
June 26, 2024
Authored By:
APQC
Public Content:
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Knowledge management (KM) measurement is the calculation of the relationship between KM adoption/participation and the generation of business value. KM is notoriously difficult—but not impossible—to measure. This article condenses the most important and enduring best practices for KM measurement identified by APQC.

Also found in Knowledge Management Overviews
Type:
Articles
Topics:
Knowledge Management, KM Measurement
Tags:
KM fundamentals

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