Reactive to Proactive: Knowledge Management in the Next 90 Days

Published On:
August 28, 2020
Authored By:
Member Only Content:

While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building resiliency and planning for their post-pandemic futures.

APQC conducted a survey to find out how organizations are preparing for the new normal and what are their biggest challenges moving forward. This report examines how knowledge management professionals have responded to changes in business models, technologies, and methodologies that resulted from COVID-19.